All terms used in this Privacy Policy have the meaning ascribed to them in the applicable Personal Data Protection Act and the General Data Protection Regulation (GDPR).

Golden Tree d. o. o (hereinafter also referred to as the Company) processes personal data in the context of the services it offers. The Company undertakes to protect the confidentiality of personal data and the privacy of the users of its services.

The Company is not responsible for the correctness, completeness and timeliness of the data entered by users. The Company does not disclose the data to third parties, except to contractors with whom it has concluded a contract on the protection of personal data and who are contractually bound to the same standards of protection of personal data as the Company.

The Company stores the personal data on the territory of the European Union and does not export them to other countries.

Purpose of use

The personal data collected through the websites operated by the Company for the purpose of making an online purchase are used solely for the purpose of the execution and delivery of the order.

In the case of certain services (such as receiving regular Company newsletters or other promotional activities), the Company collects personal data with the explicit consent of the data subject. Consent may be withdrawn by the data subject at any time in accordance with the provisions of these terms and conditions.

By consenting to the storage, processing and transmission of personal data by participating in prize draws or subscribing to newsletters via e-mail, the data subject authorises the Company, as the controller of the personal data collection, to process the personal data collected for the purposes of sampling, surveys and statistical data processing, to determine the use of the services, to tailor the offer and segmentation, for market research, to inform about offers, news and benefits, to send newsletters via e-mail, telephone and/or other advertising material, to inform the users of the services provided by the web centre and by Golden Tree d.o.o. and its affiliated companies.

Storage period

If the company processes personal data on the basis of consent, the personal data will be processed until consent is withdrawn by requesting the removal of the personal data from the database.

If the personal data is processed on another legal basis (e.g. the performance of a sales contract, statutory provisions), the Company will keep the personal data for as long as is necessary to achieve the purpose for which the data was collected or for as long as is required by the applicable law at the time.

Enforcing rights of the data subject

If you have any questions regarding the processing of your personal data or would like to exercise any of the rights listed below related to your personal data, please contact us at: [email protected] or send us a request by post to Golden Tree d.o.o., Alpska cesta 43, 4248 Lesce, Slovenia.

The Company will request additional information from the data subject for the purposes of reliable identification in the event of the exercise of rights relating to personal data, and may refuse to act only if it can prove that the data subject cannot be reliably identified.

The Company undertakes to respond to a request from a data subject to exercise any of the rights set out below within 30 days at the latest. If the request cannot be met in full within the time limit, the Company will inform the data subject, together with an explanation.

Right to be informed

You have the right to be informed about which of your personal data is processed by the Company, on what basis, for what purpose and for how long it is kept.

Right to be forgotten

If you no longer wish to have your personal data stored and processed by the Company processed, and provided that there are no other lawful grounds for its continued storage, you may request the Company to delete your personal data at any time.

Right to rectification, deletion or to lodge a complaint

You may request the rectification or deletion of your personal data at any time and lodge a complaint about the processing of your personal data by the Company using the contact details provided in this part of the terms and conditions.

You can unsubscribe at any time by sending an email to [email protected] or by clicking on the “Unsubscribe here” link at the bottom of the promotional emails.

To unsubscribe from occasional promotional text messages, click on the link at the bottom of the text message you receive. You will be redirected to a website where you can enter your phone number or the phone number where you no longer want to receive promotional text messages. After entering your phone number, click on the red button that says “Unsubscribe” and we will remove your phone number from our database of recipients of messages.

Registered users can stop using the online shop at any time and may delete their account. They do this by notifying the Company in writing that they wish to delete their online account. Before notifying the Company, the user must settle any and all outstanding debts arising from purchases made in the online shop. The Company will protect the confidentiality of personal data and the privacy of the users of the online shop within the scope of this Privacy Policy, even in the case of the deletion of an online account.

Right to portability

The data subject may request the processor to provide them with the personal data that they have provided to the controller relating to them in a structured, commonly used and machine-readable format.

Legal remedies and penalties

The data subject has the right to lodge a complaint with the supervisory authority, as well as the right to legal remedies against the decision of the supervisory authority or in the event of inaction by the supervisory authority. In any case, we ask you to first exercise your right to lodge a complaint directly to the Company, using the contact details above.

Rights related to automated decision-making

The data subject has the right not to be subjected to measures based solely on profiling, analysis or anticipation by automated means of decision-making. In this case, the data subject may lodge a complaint using the contact details provided above.

Right to withdraw consent

The data subject has the right to withdraw consent to further processing of personal data where the processing is based on consent (e.g. in the case of receipt of promotional communications).

Company information:

Golden Tree d. o. o.

Alpska cesta 43

4248 Lesce, Slovenia

Registration Number: 6708501000

VAT number: SI28639103 (tax-liable)

The company is registered with the District Court in Kranj No. SRG 2014/46021 on 17 October 2014

Share capital: €7,500.00

Bank account held with Lon d.d. Kranj: SI56 6000 0000 0453 449

The Personal Data Protection Policy was updated on 26 January 2023.